School/College Transport Online Payments 

This service will enable you to make an on-line payment for the following travel passes:

• Replacement (see below note)
• 16-19 student
• Spare seat
• Faith school

Online payments can only be made if you have applied for transport and received confirmation that you/your child is eligible for a travel pass for this academic year. If you have not received confirmation or do not have a valid student reference number, please telephone 01244 976044 for assistance.

A change of address or school/college must be reported to the Integrated Transport Service before payment is made. You can do this by emailing us at schooltransportenquiries@cheshirewestandchester.gov.uk or by calling 01244 976044.

Replacement Travel Pass

Lost or damaged travel passes must be replaced immediately, for which there is a £12 charge. Stolen travel passes can be replaced free of charge provided that the theft has been reported to the Police and a crime reference number has been obtained - please telephone 01244 976044 if this applies.

Terms & Conditions

For payments received in good time, passes will be dispatched prior to the start of term. For payments received after the term has commenced, passes will usually be dispatched within 5 working days. In the case of replacement travel passes, you/your child will be expected to pay a daily fare or, if necessary, make alternative arrangements until the pass is received. Temporary tickets and refunds are not available.